Damage and Shortage

Please inspect and count all packages when they arrive. If something appears to be damaged, please note it on the delivery receipt, and have the driver sign it. Save any cartons that are damaged.

Please open your packages and inspect them for hidden damage (damage that is not easily recognized from looking at the outside of the box). If you discover internal damage, please contact us immediately.

If any products were damaged by the freight company, or were missing from your order, you must notify us within 7 days of receipt of your order.

Always check your products against your packing slip as soon as they arrive. If you believe a shortage exists please contact us immediately.

Rex Art - Since 1950


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Holiday Shopping for Artists Made Easy with Rex Art Gift Sets!

  • Green art supply product
  • Drop Ship - Item is shipped from manufacturer
  • Oversized - Additional shipping may apply
  • Item Ships via Truck - Additional shipping will apply

*Free Shipping Offer valid for single package non-oversized shipments over $100.00 (after all applicable coupons have been applied) and under 20 lbs. within the 48 contiguous United States only. All other areas must pay shipping and handling charges. Exclusions apply. Orders for stretcher bars, cradled wood panels, stretched canvas, flammable items, closeout or discontinued merchandise cannot qualify for our free shipping promotion. We reserve the right to ship via the carrier of our choice.

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Copyright © 1997 - 2024 by Rex Art Co. All rights reserved. Prices shown are in U.S. Dollars. Prices are subject to change.